Terms and Conditions

Standard Terms & Conditions

Exacta audits rate demands for properties where a potential error is identified and the client agrees to pay a fee at the agreed amount for any savings obtained as a result of work carried out by Exacta Plc.

Exacta provides a service to the Client on contingency fee basis as agreed prior to commencement of the work.

Exacta indemnifies the Client for any increase in the Client’s rates liability that arises as a direct result of the audit it undertakes.

Exacta provides a service in a proper and efficient manner. Time of the performance shall not be of the essence.

Both Exacta and the Client have the right to terminate the agreement if either party commits a breach of the terms hereof and fails to remedy such a breach within 14 days of a written notice to do so; or if a Receiver is appointed over part or all of either party’s assets or an order is made or a resolution is passed for either party’s winding up or either party becomes subject to an administration order.

This agreement is effective until rescinded by either party in writing upon serving one month’s notice; any issues that Exacta submits prior to the cancellation of this agreement, which result in a refund, shall result in a fee being due to Exacta. In the event that Exacta enters any form of insolvency or administration process, the monies held on behalf of the Client will be returned to the Client.

Any variation of these conditions is invalid, unless both parties accept the variation in writing. These amended conditions will then prevail over the outstanding term of the agreement. If any of these conditions are held to be invalid or unenforceable, that will not affect the validity and enforceability of the rest. Our rights will not be affected by any relaxation, forbearance, indulgence or waiver in enforcing these conditions.

The Client will not hold Exacta liable for any costs incurred for failure or delay in supplying services to the Client, due to circumstances beyond Exacta’s reasonable control.

Exacta’s dealings with the Client are governed by English Law and both parties submit to the exclusive Jurisdiction of the English Courts.

Each party shall not use for its own purposes, nor without the prior written consent of the other disclose to any third party, save for the party’s[i] employees,[ii] professional advisors, [iii]regulatory authority and [iv]authorised representatives, any or all information of a confidential nature (including without limitation, trade secrets and information of commercial value) that become known to such party from the other party, and which relates to the other party or any of its affiliates unless such information is published or otherwise in the public domain or already known to such party at the time of disclosure, or subsequently becomes publicly available other than by breach of this Agreement, or subsequently comes into the possession of such party from a third party.

Any individual signing an Agreement on behalf of the Client represents and warrants, that they are duly authorised to execute and deliver this Agreement.

Complaint. Exacta operates a complaints handling procedure (CHP). In the first instance please state the details of your complaint to Exacta head office marked ‘complaint’.

By signing and returning our letter of authority the Client agrees to be bound by the Terms and Conditions as set out above. Any changes should be approved in writing and signed by both parties